Action
Action Name
Description
Progress Status
5.1
Regional Digital Divide Taskforce
Convene the Taskforce, as needed, to share best practices, resources, and lessons learned and coordinate on regional initiatives.
Regional Digital Divide Taskforce
More detail
Digital Divide Taskforce meets quarterly to share best practices, resources, and lessons learned to better coordinate on regional initiatives and bridge the digital divide.
5.2
Collaboration with Community-based Organizations
Convene community-based organizations (e.g., SANDAG Social Equity Working Group) to coordinate and advance initiatives that increase broadband adoption, digital literacy, and device ownership. Report back to the Taskforce on a regular basis.
Regional Digital Divide Taskforce
More detail
Engagement and collaboration with community-based organizations (CBOs) is a key component of the Regional Digital Equity Strategy and Digital Divide Taskforce.
Additional updates on digital equity efforts are also provided on a regular basis to the Social Equity Working Group.
5.3
Digital Literacy Curriculums
Review existing digital literacy curriculums for seniors, adults and students. Determine gaps, opportunities for improvements, and encourage integration of curriculums into community-based organizations offerings, schools, libraries, etc.
San Diego Futures Foundation - Digital Literacy Training
More detail
The San Diego Futures Foundation has developed digital literacy curriculums to provide free computer and technology skill training to community members.
5.4
Digital Equity Resource Inventory
Inventory community-based organizations, libraries, schools, foundations, etc. that promote and offer programs that advance digital literacy. Increase the number of organizations that offer digital equity programming.
Get Connected (sandag.org)
More detail
SANDAG partnered with 211 San Diego, City of San Diego, County of San Diego, and the Regional Digital Divide Taskforce to identify various digital equity resources throughout the region. Through these efforts, SANDAG has successfully created an inventory of low-cost computer programs, technology training, and affordable internet programs available in the 2-1-1 database and Get Connected webpage.
Community members can find out more by dialing 2-1-1 or visiting 211sandiego.org.
5.5
Get Connected Resource Hub
Create a regional portal for resources and information on digital equity data and programing including subsidies for broadband service, as well as programs for digital literacy, accessibility and device ownership. Ensure that 211 is promoting information on digital equity resources.
Get Connected (sandag.org)
More detail
SANDAG partnered with 211 San Diego, City of San Diego, and County of San Diego to launch ""Get Connected"", a web page and an outreach and education campaign to inventory and raise awareness of low-cost computer programs, technology training, and affordable internet programs available in the region.
Community members can find out more by dialing 2-1-1 or visiting 211sandiego.org.
5.6
Digital Equity Funding
Identify funding resources (federal, state, local, private) to support community-based digital equity solutions.
More detail
SANDAG continued to track and monitor local, state, and federal programs that could support community-based digital equity solutions. Information is shared with the Digital Divide Taskforce on a regular basis.
5.7
Tribal Stakeholder Engagement
5.8
Get Connected Outreach Campaign
Develop and share communications materials to raise awareness, cross promote, and build support for digital equity.
Get Connected (sandag.org)
More detail
SANDAG's "Get Connected" program implemented a mixed media strategy to help ensure anyone who can benefit from these resources and discounts has the information they need. This included ads in local publications, transit shelters, and direct mailers.
5.8(A)
Get Connected Partner Toolkit
Create a toolkit of resources for taskforce members with newsletter content, speaking points, graphics, one pagers, and sample social media posts.
Get Connected (sandag.org)
More detail
SANDAG's "Get Connected" program developed a downloadable partner toolkit that can be distributed to community members. The toolkit is available in 8 different languages.
5.8(B)
Get Connected Media Outreach
Engage media through press releases and story pitches when relevant projects reach key milestones, or new local and regional policies are adopted.
More detail
SANDAG staff is commited to sharing key program milestones with the public through press releases and local media.
5.9
Promote Digital Accessibility
Identify and promote the use of digital accessibility tools for people with disabilities to use technology and improve digital literacy in partnership with regional stakeholders (e.g, Social Services Transportation Advisory Council, City of San Diego’s Accessibility Advisory Board).
More detail
As part of the Get Connected campaign, SANDAG is evaluating opportunities to better promote digital accessibility.
5.9(A)
Standard Accessibility Policy
Develop standard policy and processes to improve the accessibility of SANDAG work products, website, etc. Encourage Taskforce and member agencies to adopt and promote digital accessibility standards.
More detail
Research on digital accessibility best practices is anticipated to begin in 2024.
5.9(B)
Promote Digital Accessibility
Share resources and standards on digital accessibility tools with Taskforce and member agencies.
More detail
This will be a topic of discussion at future Digital Divide Taskforce meetings.
5.10
Internet Affordability Programs
Work through public housing organizations and other public services to promote enrollment in broadband service subsidy programs and related digital equity services.
SDHC Digital Inclusion Project
More detail
As part of the Get Connected campaign, SANDAG is collaborating with the San Diego Housing Commission (SDHC), City of San Diego, County of San Diego, and 211 San Diego to promote enrollment in affordable internet programs.
5.11
Recycling Devices
Encourage member agencies, community-based organizations, and businesses to donate retired technology assets to organizations that offer programs advancing device ownership and digital literacy.
More detail
To date, SANDAG has donated over 105 computers to San Diego Futures Foundation as part of their computer refurbishment and donation program. SANDAG will continue to explore opportunities to donate retired assets on a regular basis.